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Refund Policy

Refund Policy

At Moraya Criticare Hospital, we strive to provide excellent service to all our patients. However, if you are not satisfied with your payment for any reason, we offer a refund within a specified period under the following conditions:
Refund Eligibility
Refunds are applicable only for payments made for services that have not been rendered. Refund requests must be submitted within 2 days from the date of payment. Refunds will not be provided for services that have already been provided or rendered. Refund Process

To request a refund, please contact us at given details on contact page with your refund request and relevant details.

Refund Timeline
Once your refund request is approved, refunds will be processed to the original method of payment within 2-3 business days. Please note that the actual time it takes for the refund to appear in your account may vary depending on your bank or financial institution.
Contact Us
If you have any questions or concerns about our refund policy or the status of your refund, please contact us. Our team will be happy to assist you.